Shipping Information
Thank you for shopping with us! We are committed to processing and shipping your order as quickly as possible. π¦
Order Processing
All orders are processed within 2β4 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, if available.
Please note that processing times may be slightly longer during peak seasons, holidays, product launches, or promotional events.
Shipping Times
Estimated delivery times begin after your order has been processed.
- Canada (Domestic) Estimated delivery: 3β7 business days
- United States Estimated delivery: 4β10 business days
- International Estimated delivery: 2β6 weeks, depending on your destination, local postal services, and customs processing.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Shipping Delays
While we strive to meet the estimated delivery times above, shipping delays may occur due to weather conditions, carrier delays, customs clearance, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions about your order or our shipping policy, please do not hesitate to contact us. We are happy to help! π